IBPS Customer Service Associate (Clerk) Recruitment 2026
The Institute of Banking Personnel Selection (IBPS) has officially released the CRP CSA-XVI Recruitment Notification for the recruitment of Customer Service Associates (CSA) in participating Public Sector Banks for the 2027–28 vacancies. Interested and eligible candidates can submit their online applications from 01 August 2026 to 21 August 2026.
| Event | Date |
|---|---|
| Online Application Starts | 01 August 2026 |
| Last Date to Apply | 21 August 2026 |
| Last Date for Fee Payment | 21 August 2026 |
| Correction Window | 2 Days After Registration |
| Pre-Examination Training | September 2026 |
| Preliminary Admit Card | September 2026 |
| Preliminary Exam | October 2026 |
| Preliminary Result | November 2026 |
| Main Admit Card | November 2026 |
| Main Exam | December 2026 |
| Provisional Allotment | March 2027 |
Recruitment will be conducted for the following Public Sector Banks:
- Bank of Baroda
- Bank of India
- Bank of Maharashtra
- Canara Bank
- Central Bank of India
- Indian Bank
- Indian Overseas Bank
- Punjab National Bank
- Punjab & Sind Bank
- UCO Bank
- Union Bank of India
Age Limit (As on 01 August 2026)
Minimum: 20 Years | Maximum: 28 Years
Born between 02 August 1998 and 01 August 2006 (both inclusive).
Age relaxation applicable for SC/ST, OBC, PwBD, Ex-Servicemen & other eligible categories.
Educational Qualification
- Graduation in any discipline from a recognized University.
- Basic computer knowledge.
- Knowledge of the local language of the State/UT applied for.
| SC / ST / PwBD / ESM / DESM | ₹175 |
| General / OBC / EWS | ₹850 |
- Preliminary Online Examination
- Main Online Examination
- Local Language Proficiency Test (LLPT)
- Document Verification
- Final Provisional Allotment
| English Language | 30 Q · 30 Marks · 20 Min |
| Numerical Ability | 35 Q · 35 Marks · 20 Min |
| Reasoning Ability | 35 Q · 35 Marks · 20 Min |
| Total | 100 Q · 100 Marks · 60 Min |
| General / Financial Awareness | 40 Q · 50 Marks |
| General English | 40 Q · 40 Marks |
| Reasoning Ability | 40 Q · 60 Marks |
| Quantitative Aptitude | 40 Q · 50 Marks |
| Total | 160 Q · 200 Marks |
Starting Basic Pay: ₹24,050
Plus DA, HRA, Special Allowance and other bank benefits as applicable.
- Visit the official IBPS website: www.ibps.in
- Click on CRP CSA-XVI Recruitment.
- Register using your email ID and mobile number.
- Fill in the online application form.
- Upload the required documents.
- Pay the application fee online.
- Submit the application and download the confirmation page.
- Passport Size Photograph
- Signature
- Left Thumb Impression
- Handwritten Declaration
- Graduation Marksheet
- Valid Photo ID
- Category Certificate (if applicable)
Q1. What is the last date to apply for IBPS CSA Recruitment 2026?
Answer: 21 August 2026. Fee payment must also be completed by this date.
Q2. What is the age limit for IBPS Clerk 2026?
Answer: 20 to 28 years as on 01 August 2026. Born between 02 Aug 1998 and 01 Aug 2006.
Q3. Is there any negative marking?
Answer: Yes, objective exams have negative marking for incorrect answers.
Q4. What is the salary for IBPS CSA?
Answer: Starting basic pay is ₹24,050 with DA, HRA, and other allowances.
Q5. Is the Local Language Test mandatory?
Answer: Yes, qualifying the Local Language Proficiency Test is mandatory before joining.